Returns & Exchanges Policy

At Diabetes Online Shop, we want you to love your fashion finds, which is why we offer a 30-day return window for all unworn apparel with original tags attached. Please note that for hygiene reasons, some specific accessories may be final sale.

Return Process

• 1.
  Initiate Your Return

  Log into your account and select the items you wish to return to receive a unique Return Authorization number.

• 2.
  Pack Your Items

  Place the items in their original packaging, ensuring all labels and tags are intact to qualify for a full refund.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided in your portal and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the items, your refund will be processed back to your original payment method within 5-7 business days.